Shipping Policy

Thank you for visiting and shopping at owaysmassage.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping

OWAYS offers Free Shipping in United States!

Upon confirmation of your order and payment, we will process the shipment within 2 business days.

Shipping Method

Estimated delivery time

Shipping Cost

FedEx Ground

UPS

USPS

2-5 business days  Free

Please note that:

  • Delivery delays can occasionally occur.
  • Orders are not shipped or delivered on weekends or holidays.
  • All expedited orders require a street address
  • Orders cannot be shipped to PO Boxes.
  • Shipping available to the 50 United States. Currently, we do not ship to U.S. Territories.

To track your order: after your order has been placed you will receive a confirmation email with your order ID number (keep this number for your records.) And you will receive an additional email with tracking information to follow the delivery of the order.

Please note that after an order has been submitted, Oways is not able to make any modifications. If you would like additional items, a separate order should be placed. Or if you would like to change your shipping address, the order will need to be cancelled and a new order will need to be placed. Please be aware that we are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.

International Shipping

  • Prices are shown in US dollars. For conversion, we recommend using a Currency Converter.
  • Any Import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.
  • International orders may require 3-5 business days or more of additional processing time prior to shipments as we may need to consolidate items to shipment.

If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:

  • Original and return shipping costs.
  • Duties, taxes and other customs charges that are incurred on the package for both the original